KIOSKS PROUDLY DESIGNED & MANUFACTURED IN AUSTRALIA
HOW DO TOUCH SCREENS WORK?
InTouch can supply all touch screen technologies that best match your requirements and environment. See our FAQs to answer any queries you may have and if you have any further enquiries we recommend you give one of our team members a call on1300 557 219 or email us
Which technology is best for me?
We have a wide range of touch screens that are made to work with different installation environments. For example, if there is a high-chance of vandalism or accidental damage through heavy use then we would recommend one of our industrial touch screens that are robust and dust and water resistant.Or if you need a touch screen solution for a high-end retail or corporate environment, then we’d suggest something sleeker with edge-to-edge glass, pure-flat front and brushed aluminium trim from our Bezel-free Series.
We recommend you talk to one of our consultants to discuss your install environment. They will match you with the best touch screen technology for your environment and one that will fit within your budget.
What size touch screen is best for me?
To work out the perfect size touch screen you need to take into consideration a number of factors including the amount of simultaneous users, the physical amount of space allocated, and whether it is beneficial to be able to view content on the screen from a distance.
As a rule of thumb, if sufficient space is allocated, we recommend a 19” touch screen for 1-2 users to have a nice immersive experience and be able to interact comfortably with the content on screen. If 3-5 people will be viewing and interacting with the touch screen at the same time, we recommend a 32”-42”. To get an idea of the different sizes of our touch screens and kiosks we recommend visiting each product pageand watching our videos. Another easy way is visit our the Touch Screen Size Comparison page.
How many touch points do I need?
The number of touch points that are required is determined by the software application you are using. Most applications incorporate multi-touch gestures to allow users to intuitively navigate their way by panning and swiping as well as further interaction by pinching, zooming and rotating content.
Effective gesture support requires a minimum of 2-point multi-touch. If multiple users are expected to interact with the touch screen at the same time, then we recommend 10-point multi-touch to allow for a multi-user collaborative experience.
We have 10-point multi-touch screens, all of which support the Windows multi-touch gestures such as pan, pinch, zoom and rotate for an excellent user experience.
What areas of Australia does InTouch service and support?
InTouch have their head office and distribution centre in Sydney NSW. We service customers Australia Wide including all capital cities and as remote as Karratha in WA and Uluru in NT. When pairing our products with an on-site service package we can offer on-site response times of as quick as 4-hours for metropolitan areas and Next Business Days for anywhere in Australia within 50km of a Woolworths Supermarket.
What does Bezel Free mean?
Bezel free touch screens are the latest trend in touch screen technology where there is attractive edge-to-edge glass without a raised “frame” around the outside of the touch screen. This has benefits from an aesthetic point of view and also allows for easy cleaning. A framed-edge touch screen can cause a build-up of dust and grime. InTouch have a wide bezel-free range of desktop touch screens and open frame touch screens.
What are standard delivery times?
Our standard delivery times (from time of dispatch) are below, taking into consideration current COVID-19 delays:
Delivery to Sydney: 1-2 day
Delivery to Melbourne: 2-3 day
Delivery to Brisbane: 2-3 day
Delivery to Canberra: 1-2 days
Delivery to Adelaide: 3-4 days
Delivery to Hobart: 3-4 days
Delivery to Perth: 5-7 days
Delivery to Darwin: 6-8 days
For other non-metro and regional locations, please ask your InTouch team member for a delivery ETA on your preferred product. Email us
How do I purchase?
To purchase your InTouch product of choice, simply call us on 1300 557 219 or emailus and let them know the quantity, size and style you require. Our team will simply email you an invoice for payment or you can make payment while you are on the phone. We accept payment by electronic bank transfer, Visa, MasterCard and Amex.
How do different Touch Technologies work?
How does Infrared (IR) touch screen technology work?
How does Projected Infrared (PIR) touch screen technology work?