KIOSKS PROUDLY DESIGNED & MANUFACTURED IN AUSTRALIA

QUEUE
MANAGEMENT

QUEUE
MANAGEMENT

TOUCH SCREENS FOR QUEUE MANAGEMENT

Improve your customer’s waiting experience:

  • Eliminate traditional, frustrating standing queues
  • Allow customers to take a seat while waiting
  • Reduce perceived waiting times and improve customer experience
  • Create queue efficiencies with staff members servicing the best matched customer based on their service selection

     

Popular industries for queue management:

  • Student service centres
  • Medical centres
  • Government service centres
  • Hospital patient check-ins
  • Banking and financial services
  • Legal service centres
  • Busy retail customer service
  • Local council service centres
  • IT / Mobile Phone Help Desks

Benefits for the customer:

  • Wait from the comfort of a chair, shop or grab a coffee while you progress in a queue
  • Reduce waiting anxiety by understanding the current expected wait times
  • Select a service from the kiosk to ensure they are assisted by the right staff member

Benefits for your Customer Service Staff:

  • More efficient queuing and happier customers
  • Give customers freedom of movement
  • Skill based servicing ensures staff members are trained to assist the customer based on their service selection
  • See pre-registered details so you can greet customers by name
  • See how long the customer has been waiting
  • Reduced need to keep on informing anxious customers of how long they need to wait
  • Display helpful, relevant information on large digital displays
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Why choose InTouch

  • Our helpful team of consultants will take a brief of your requirements and work with you to find the best queue management solution to meet your requirements and address your key pain areas based on our years of experience.
  • We design, manufacture and support our touch screen equipment locally in Australia, ensuring a reliable, commercial grade solution that will be a pleasure to use and robust for long-term installations.
  • Our systems are tailored to suit your specific requirements and the appearance is tailored to suit your installation environment, incorporating your branding guidelines
  • Our Australian designed and manufactured InTouch Kiosks are available in many shapes and sizes, ensuring that we provide a solution best suited to your installation environment
Queue Management

Have any questions about your Queue Management Touch Screen project?

Call our team of touch screen experts on 1300 557 219 or contact us

CUSTOMERS USING OUR QUEUE MANAGEMENT KIOSKS