QUEUE
MANAGEMENT

TOUCH SCREENS FOR QUEUE MANAGEMENT

Improve your customer’s waiting experience:

Eliminate traditional, frustrating standing queues
Allow customers to take a seat while waiting
Reduce perceived waiting times and improve customer experience
Create queue efficiencies with staff members servicing the best matched customer based on their service selection

Wait from the comfort of a chair, shop or grab a coffee while you progress in a queue
Reduce waiting anxiety by understanding the current expected wait times
Select a service from the kiosk to ensure they are assisted by the right staff member

More efficient queuing and happier customers
Give customers freedom of movement
Skill based servicing ensures staff members are trained to assist the customer based on their service selection
See pre-registered details so you can greet customers by name
See how long the customer has been waiting
Reduced need to keep on informing anxious customers of how long they need to wait
Display helpful, relevant information on large digital displays

Our helpful team of consultants will take a brief of your requirements and work with you to find the best queue management solution to meet your requirements and address your key pain areas based on our years of experience.
We design, manufacture and support our touch screen equipment locally in Australia, ensuring a reliable, commercial grade solution that will be a pleasure to use and robust for long-term installations.
Our systems are tailored to suit your specific requirements and the appearance is tailored to suit your installation environment, incorporating your branding guidelines
Our Australian designed and manufactured InTouch Kiosks are available in many shapes and sizes, ensuring that we provide a solution best suited to your installation environment