Each customer is a potential new sale in the future, but how do you know if they were actually satisfied with your product or service? How do you learn and improve your services if you don’t know the quality of the customer’s experience?
Having a touch screen or touch screen kiosk onsite allows customers to confidently give feedback, which could enable you to retain more clients in the future. Learn more about your customer needs and your sales staff performance by having a simple survey post sales transaction. The kiosk can be placed right next to the counter or privately located in a corner or near the exit.