KIOSKS PROUDLY DESIGNED & MANUFACTURED IN AUSTRALIA

TOUCH SCREENS
FOR SURVEYS

TOUCH SCREEN
FOR SURVEYS

DO YOU WANT TO MEASURE THE SATISFACTION OF YOUR CUSTOMERS & VISITORS?

Each customer is a potential new sale in the future, but how do you know if they were actually satisfied with your product or service? How do you learn and improve your services if you don’t know the quality of the customer’s experience? 

Having a touch screen or touch screen kiosk onsite allows customers to confidently give feedback, which could enable you to retain more clients in the future. Learn more about your customer needs and your sales staff performance by having a simple survey post sales transaction. The kiosk can be placed right next to the counter or privately located in a corner or near the exit.

Why Survey?

  • Do you know if your customers are satisfied?
  • Your customers know what they want best. So why not ask them?
  • Trial any ideas by surveying customers before rolling out expensive changes.

Benefits of using touch screen surveys

  • Instant results
  • No transcription required
  • Better data accuracy
  • Ability to randomise questions
  • Easily update your survey questions
  • Anonymous surveys increase honesty
  • Multilingual capabilities
  • Display advertising while not in use

Learn more about your customers

  • Learn more about who your customers are and who makes up the bulk of your sales.
  • Collect their data and their contact details. Staying in touch is fundamental to increasing your sales.
  • Show you value your customers and increase interaction by offering rewards, giveaways, and special promotions.
  • Make it easy for them to give you their contact details

Survey Kiosks further explained

  • Remote touch screen kiosks can operate online using WIFI or offline if real time data isn’t necessary. Make your surveys quick and easy or long and comprehensive. Either way, using a touch screen with no typing necessary can dramatically reduce the time it takes to fill in a questionnaire. Design your survey with a multi-choice answer to simplify and reduce the interaction needed to complete the form.
  • Create and use surveys, quizzes, assessments, registrations, subscriptions, feedback forms, and much more functionality.
  • Survey software allows you to collect honest feedback data from patrons which normally wouldn’t be reported.  Such as a minor inconvenience or issue that wouldn’t usually be raised. Especially if this requires effort like waiting on the line calling customer support or confronting a staff member.
  • Not only is collection of data effortless and hassle-free, it also increases the accuracy of the feedback. Telling a person negative feedback conflicts with some people’s personalities, so they prefer to avoid any potential conflict and not report their experience. After all, it is impossible to offend a machine.

In Touch Screens is not a software company who focuses on software development and sources their hardware as a secondary and lower priority. We specialise in touch screen hardware. We have rolled out many thousands of installations across Australia and are experts at supplying and supporting touch screen hardware. If you want reliable commercial grade hardware then speak to our team of experts.

Our experienced team is here to assist you every step of the way. With InTouch, you’re not just getting a kiosk; you’re getting a tailored solution that merges seamlessly with your goals. Contact us today to start making your kiosk project a reality.

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Have any questions about our survey kiosks?

Call our team of touch screen experts on 1300 557 219 or contact us

CUSTOMERS USING OUR SURVEY KIOSKS

10 inch customer service touch screen