Many Councils are putting in place strategies to reduce face-to-face contact between staff and customers at councils.
A key strategy is to deploy kiosks to assist with self-serve payments, queue management and customer communications. Benefits include ensuring crucial updates are communicated to customers in a timely manner, saving staff time, and reducing the inbound emails and calls that are currently overloading many businesses.
The KIO190VRT and the KIO-LITE-215L are two great kiosk options used to manage the self-payment process.
Kiosk Features:
Touch Screen Features:
Kiosk features:
19″ touch screen features:
Queue Management Kiosks are great to manage queues within councils. They allow customers to collect a ticket and wait outside until it’s their time to be served. When the area of speciality is ready for the customer, they receive an SMS message letting them know when it’s time to enter the building and will direct them to the appropriate counter.
Kiosk features:
19″ touch screen features:
Digital Signage Kiosks are a perfect tool to assist councils to communicate information to customers such as updates to opening hours, or temporary closure of buildings. With our current business climate drastically changing overnight at the moment, it is really important to communicate any changes to your customers. This will also help to reduce inbound emails, which may have increased exponentially over the past year.
Kiosk features:
42″ touch screen features
EASY SANITISING AND CLEANING:
All of our bezel free Touch Screens are built with a toughened glass front and are commercial grade with an attractive edge-to-edge glass design. This makes them perfect for your council installation, as they can be wiped down using alcohol wipes to reduce transference of bacteria and viruses.
Unit 1/3 Green Street
Brookvale NSW 2100
Australia
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